Opportunities for Improving Service Delivery in the Airports Terminals

    0

    This is just a part of a literature review. the literature review has:
    1- Airport service quality
    2- Passenger satisfaction: Measuring, Drivers, Barriers and Customer Satisfaction Monitoring (CSM)
    3-  Passenger Behaviour

    I’m told you that to be focused just in (OPPORTUNITIES FOR IMPROVING SERVICE DELIVERY IN THE AIRPORTS TERMINALS)

    the most important things are:
    1- very good articles (peer-reviewed)
    2- you can use news or reports (if it is good)
    3- I want very verrrrrry simple and understandable words, no fancy writing, please.

                                                                                                                                      Order Now